Terms & Conditions
Welcome to Maintel! By using our website or purchasing O2 or Virgin Media products through us, you agree to the following terms:
1. Authorized O2 & Virgin Media Partner
- Maintel is an authorized partner of O2 and Virgin Media.
- All products and services are genuine and subject to official O2/Virgin Media terms.
2. Products & Pricing
- Product availability, pricing, and descriptions are provided in good faith.
- Prices and offers may change based on O2 or Virgin Media policies.
3. Orders & Payments
- Orders may be processed before or after activation depending on the service.
- Payment is due once the product/service is activated or delivered.
- Maintel may decline orders if information is incomplete or invalid.
4. Customer Support
- We provide support for activations, account setup, and general inquiries.
- Warranty claims and network issues fall under O2/Virgin Media policies.
5. Intellectual Property
- O2 and Virgin Media trademarks and branding belong to their respective owners.
- The use of these assets is in accordance with our partner authorization.
6. Limitation of Liability
- Maintel is not responsible for network outages or service interruptions.
- We are only liable for errors in processing orders directly handled by us.
7. Governing Law
These terms are governed by the laws of the United Kingdom.